PAS Specialist (Patient Access Service Specialist) job in Portland

Create a Job Seeker Account

Portland, OR

Job Ref:	40164470
Employer:	Oregon Health & Science University
Location
State:	OR
City:	Portland
Description
PAS Specialist (Patient Access Service Specialist) US-OR-Portland Requisition ID: 2026-38619 Position Category: Administrative/Office Support Job Type: AFSCME union represented Position Type: Regular Full-Time Posting Department: Family Medicine at South Waterfront Posting Salary Range: $24.58 - $33.26 per hour with offer based on experience, education, and internal equity. Posting FTE: 1.00 Posting Schedule: Variable (Clinic hours are Monday - Friday, 7:00am - 8:00pm and Saturday, 9:00am - 1:00pm) Posting Hours: Variable (Clinic hours are Monday - Friday, 7:00am - 8:00pm and Saturday, 9:00am - 1:00pm) HR Mission: Healthcare Drug Testable: No Department Overview The PAS Specialist at Family Medicine at South Waterfront provides excellent clinical care through professional response to patient needs. This role is responsible for all reception duties, including check in, check out, telephones, and providing a high level of administrative support to both providers and patients. This will include gathering appropriate and correct patient demographics, financial screening, worker compensation status, and non-covered service status. Will schedule appointments including but not limited to new patient, ancillaries, procedure services, and follow-up appointments. Gathers and records information about patients, provides specific customer services which include screening for financial eligibility, confirming health insurance coverage, and individual's obligations. Maintains current information on all managed care insurance plans and is up to date with all insurance plan changes. Solid administrative skills, including letter/phone correspondence, organizational skills, project maintenance, and other general office tasks. Function/Duties of Position Outpatient Clinic: Greet and check-in new patients to the practice providing a high level of customer service in preparation for the visit. This position will also check in / out established patients, make return appointments, answer incoming calls, provide high quality customer service to both external customers (patients, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meet or exceeds the service standards of the health care industry. Obtain prior medical records and studies when appropriate. Enter all information accurately into OHSU databases or into the medical record when necessary. Answer all basic appointment questions. Determine and collect co-payments/cash handling. Applies problem solving and negotiating skills in resolving patient concerns. Provides high level of support to providers and patients. Answer incoming phone calls, verify account information including, but not limited to, demographics, insurance, and Primary Care Provider. Will schedule appointments including but not limited to new patient, ancillaries, procedure services, and follow-up appointments. Maintains current information on all managed care insurance plans and is up-to date with all insurance plan changes, utilizing information to efficiently and effectively obtain authorizations as appropriate. Solid understanding of ICD10/CPT coding requirements and issues. Responsible for keeping the schedule flowing smoothly and on time. Applies problem solving and negotiating skills in resolving patient concerns. Creates telephone and routes telephone encounters with accurate information for medical staff from patients or patient's representative. Manages providers schedule and completes administrative work for team providers. Enrollment & Eligibility. Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Confirms patient eligibility for health care coverage and clarifies any managed care arrangements. Obtains authorizations for clinical care, procedures, and laboratory studies. Performs other administrative duties and/or projects as requested by providers, managers, and supervisors Required Qualifications Six months of work experience in a medical office setting, including high volume direct patient contact OR one year of work experience in a high volume direct public contact position Knowledge and Skills Required: Basic computer keyboarding skills including typing of 30 - 45 wpm. Note: Successful completion of a formal OHSU Administrative Internship Program will substitute for one year of experience. Contact Compensation for confirmation of eligibility. Preferred Qualifications Two or more years of experience in a medical office setting. Previous OHSU and EpicCare experience. Additional Details Exposure to ill patients - flu, colds, virus. Must be able to sit for long periods, move about the clinic as necessary, and use telephone and computer for extended periods of time. Equal employment opportunity, including veterans and individuals with disabilities. PI283573250

ref: (40164470) 4 days ago

Back to Search Results

Jobs like this one

PAS Specialist (Patient Access Service Specialist) Portland

VIEW MORE VIEW MORE

Featured Jobs

MORE JOBS LIKE THESE View more

PAS Specialist (Patient Access Service Specialist) job in Portland

Jobs like this one

Featured Jobs

Create a Job Alert or Upload Your Resume

Find Your Next Hire

Featured Employers