Lead Customer Support Engineer job in Oakland
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Oakland,
CA
| Job Ref: | 37699445 |
| Employer: | Fivetran |
| Location | |
| State: | CA |
| City: | Oakland |
| Description | |
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From Fivetrans founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. Were proud that more organizations continue to leverage our technology every day to become truly data-driven. About the role Fivetran Support partners with some of the most passionate teams in the world, our customers teams, to deliver a best in class experience. Via a collaborative and holistic approach that is focused not only on resolution but also prevention of future issues the Lead Customer Support Engineer (CSE) acts as our customers technical champion within Fivetran. At Fivetran our CSEs take on exciting technical challenges while partnering with customers both internal and external to drive issues to an outcome that exceeds expectations. The Customer Support team is responsible for creating solutions and providing excellent experiences for every customer. As a Lead Customer Support Engineer you will be working with new and existing customers in a highly technical capacity, ensuring successful onboarding of new customers and continued success for existing valued customers. This is a full time position based out of our Bangalore office. What You'll Do:
Skills We're Looking For:
#LI-Remote #LI-DB1 Perks and Benefits
*May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. Were honored to be valued at over $5.6 billion, but more importantly, were proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes. Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetrans culture and what its like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here. We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability. Equal Opportunity Employer, including disability/protected veterans Equal employment opportunity, including veterans and individuals with disabilities. PI271599672 | |
ref: (37699445) 6 days ago
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